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Product Information

ICM management software is a Windows based system designed to meet the needs of collision repair shops of all sizes. ICM was designed to work in conjunction with the major estimating systems to provide a comprehensive management tool for Body Shops.

ICM, Inc. was formed by body shop owners and is exclusively dedicated to repair facilities. We actively solicit your ideas, opinions, and suggestions. By incorporating the views of the people who know the industry best, we hope that ICM will not only meet your needs, but exceed them.

Here are some of the features of ICM.

System Features

  • Production
    • Plan for and track cars into, through, and out of the shop.
    • Track all vehicles or track by insurance company, service writer, status.
    • Easily view current status of entire shop or individual car.
    • Order and receive parts via fax or hard copy.
    • Assign work to technicians and balance workload.
    • Easily view and update all information about a job on 1 screen.
    • Automatically E-Mail job status to customers.
  • Estimating
    • Automatically interface with the major estimating systems.
    • Add/Delete line items for up-selling to customer.
    • Easily view current status of entire shop or individual car.
    • Track part price increases and send back to estimating system.
    • Update job and supplements within system or using estimating system.
  • Accounting
    • See up-to-the-minute Job Cost information before it's too late.
    • Track and age accounts receivable.
    • Monitor funds collected.
    • Reconcile vendor invoices with statements.
    • Track hours and payroll.
    • Interface to Quickbooks, Business Works and MAS90 accounting software.
  • Sales
    • Track referral sources.
    • Monitor service writer job capture ratios.
    • Calculate total sales by category.
  • Insurance
    • Print customer data to preformatted, insurance approved forms.
  • Other
    • Attach free form notes to anything (RO, PO, etc.).
    • Fax, print, or preview all output.
    • Send all reports to a file format.

Customer Testimonials:
Richard Kizirian, Owner, Jim & Jack's Auto Body
"ICM has been a valuable instrument in managing the repair shop. The ICM software provides us with the information and reports we need to manage each step of the production cycle in a more effective, profitable means. It helps coordinate the work schedule and tracks important data on every repair: labor costs, parts profit margins, and accounts receivables." 		  
Ole Vandborg, Owner, Scandinavian Coachcraft
"The ICM software provides us with the information we need to manage our projects in a more efficient, profitable manner. It's a tool that allows us a better means of scheduling work and tracking all types of project information, such as labor costs, parts profit margins and progress billings from the day the vehicle arrives to the final test drive." 		  
Momo Sarac, Owner, North Ranch Bodycraft
"It really does contribute to profitability and allows us to better understand our cash flow. It has proven itself to be as valuable a piece of equipment as any we have in the shop. We have long-term restoration projects as well as day-to-day repair work, and ICM is quite flexible as such that it serves equally well in either capacity." 		  
Herman Loaiza, Owner, H&H Auto Body
"Two areas that are very important to me are ease of use and customer support. ICM has exceeded my expectations in these two areas. Every time I called they have picked up the phone and resolved my issue in a prompt and efficient manner. In addition they have been very receptive to any requests I have made to improve the software. I would highly recommend using the ICM management system to any shop."